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Fair Play

Fair play is the base we are standing on.

  • When we publish a new games series our computerized system makes a known amount of games based on the list of prizes. There is a 1 in 3 overall chance of winning a Prize on each game of any of the series when the series is first published.

    Each game is unique and encrypted by our system. When you buy a game the system will use a Random Number Generator (RNG) to choose a game from the relevant series, only then the system will make the game readable. The system has been carefully tested by running millions of rounds and examining results. The system is also systematically tested by ScratchCardHeaven team

  • You can choose the type of game you want to play, but you can't choose the unique game (for security reason).This means that even if someone knows the number of a unique winning game he can't choose it.

  • At ScratchCardHeaven we are committed to inform our members about any series that has Big Prizes Cashed-out. Most of the games in the world will not let you know if the Big Prize is still available when you purchase a game. That means that on other games you can find yourself expecting to win a Big Prize that is no longer available.

  • At ScratchCardHeaven you can always view your Game History and Banking History logs. By clicking the "History" button (at ScratchCardHeaven Lobby), you can review all of your activities, including each game that you've ever played, with the exact date and time, card price, detailed game results and Banking history including each Deposit and Cash-Out.


Fair play is the base for our mutual prosperity. At ScratchCardHeaven, we are always excited and glad when one of our members wins a Big Prize and we have the opportunity to help someone accomplish their dreams. Every winner is an ambassador of prosperity for us, which is why: when you win, we win.

ScratchCardHeaven is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 days a week from 8am to 1am CET. Please do not hesitate to contact the ScratchCardHeaven team. Just click on Contact Us
 

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Copyright 2014- All Rights Reserved. ScratchCardHeaven is a brand owned by Gaming Media Marketing Ltd, a company incorporated under the laws of United Kingdom. The games on this website are powered and operated by Aspire Global International LTD, a Malta based company with registration number C42296 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is a fully licensed operator under the Remote Gaming Regulations of Malta (MGA/CL1/408/2007 – issued on the 17 August 2009, MGA/CL1/876/2013– issued on the 19 September 2013, MGA/CL1/1000/2014 issued on the 20 August 2014, MGA/CL1/1142/2015 issued on the 26 January 2016, MGA/CL1/1174/2016 issued on the 26th May 2016, MGA/CL1/1226/2016 issued on the 25th November 2016) and regulated by the Malta Gaming Authority.

Gambling can be addictive, please play responsibly

In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company with registration number C48328 and having registered office at 135, High street, Sliema SLM 1549, Malta, which is licensed and regulated by the United Kingdom Gambling Commission (Remote Gaming License Number 000-039483-R-319409-001).

The current status of operators license can be found at: https://secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRSearch.aspx?ExternalAccountId=39483